![]() You are recommended to take the dead iPhone to Apple Support Center or local repair shop and have the Pros check it. ![]() If all the answers are yes, then there is a high possibility of hardware issues. Tips 4 Does your iPhone refuse to charge? Tips 3 For iPhone 7 and later users, there will be a response when pressing the home button but the screen still stays black? Tips 2 Will iTunes fail to recognize your dead iPhone when plugged in? Tips 1 Did you recently drop your iPhone into the water? ![]() The following questions can help you make a preliminary judgment: Determining whether it's just software glitch that prevents the iPhone from starting up normally or the hardware issue can help better fix this problem. Check if the Dead iPhone is Caused by Software or Hard Problemīefore we start troubleshooting, it's important to learn what caused the iPhone dead issue.
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